We help businesses do more with technology in London Victoria
Affordable, all inclusive IT Managed services that flex with your needs
For many SME's IT is frustrating, instead of aiding your business it is often time consuming and costly. Our customers have said in the past:
"We're fed up of downtime!"
"For our network to run smoothly, it costs a lot of money."
"Headache, everyday I get a headache thinking about my IT department."
360ict plays an important role in enabling companies to succeed by providing them with the best IT infrastructure.
We can support your IT department in many ways, from hosting your services in the cloud and proactively monitoring and maintaining your software to implementing digital security, backup recovery and hardware requirements.
Through our range of essential services we are able to offer additional resources and support to IT Managers who need either a complete end-to-end service provision or more of a modular approach.
Pay Per Desk Tech Support
Our modular approach, known as the Pay Per Desk model, scales with your business. You can add or subtract users and services as your business evolves, so that you always have the backing you need.
Here are just a few of the vital services included in your Pay Per Desk package:
- Unlimited support — all day, every day
- Proactive monitoring and maintenance to flag and resolve potential issues
- Straight-talking helpdesk experts
- Software management and security patches
- Backup and disaster recovery
- Network discovery, audit and inventory
- Remote monitoring and remote support
- An expert on-site presence when required
- 15 minute response time to critical failures
Managed IT Support Services
Our Victoria IT support service will keep your key services available when any incident threatens to disrupt your business, meaning that down time will be avoided, money will be saved and time won’t be wasted. We provide unlimited support so when you need recovery, we can replace your systems quickly, keep you data safe and implement backup recovery, all of which creates a more resilient company and a smarter return to business as usual.
will keep your key services available when any incident threatens to disrupt your business, meaning that down time will be avoided, money will be saved and time won’t be wasted. We provide unlimited support so when you need recovery, we can replace your systems quickly, keep you data safe and implement backup recovery, all of which creates a more resilient company and a smarter return to business as usual.
Data protection is now, more than ever, an essential aspect of your IT department and our solutions help your deliver an integrated data protection strategy for physical or virtual servers, including all devices and cloud applications. With our data protection services IT departments in Croydon can:
- Stay up-to-date with data security news and internal reports
- Create and follow suitable security and backup procedures
- Monitor security hazards, regulation and compliance
- Track your digital data
- Manage access to onsite data and protect data taken offsite
- Correctly dispose of data, documents, and equipment that stores data
360ict’s IT support services can proactively monitor and manage your company’s network of printers as well as your server, desktop and mobile systems. Printer fleet management sounds like a small thing, but there’s more to this service than you might expect.
Yes, it means we’ll manage your printer network and deliver reports on printer usage. But we’ll also use remote monitoring and print analysis statistics to bring you forecasts of:
- General failures
- Consumables status
- Consumables expenditure
- Maintenance and parts replacements