Menu
360 ICT
  • Home
  • Testimonials
  • Services
    • Contact Tracing
    • Premium User Support
    • Working From Home
    • IT Support
    • Managed ICT Services
    • Cyber Security Services
    • Hosted Telephony Services
    • Clean Power
  • About
  • Blog
  • Contact
  • 0203 759 5052
Close Menu
J1-Kingston-Smith

Kingston Smith

J1-Kingston-Smith

Client Name: Kingston Smith

360ict Service: Printer Support Services

Client Location:Central London, West London & Home Counties

Client Challenge:

Chartered Accountants and Business Advisors with a large printer fleet spread across offices in London and the home counties.

Critical reliance for the business to be able to print reports.

Our Solution:

360ict’s Managed Printer Fleet service was contracted to manage and repair all of the printers throughout all of the customers sites including Central London, West End, Romford, St. Albans, Hayes and Redhill in Surrey.

The service included for guaranteed response and fix times across all sites and a stock of parts and spare equipment was provided to ensure that these were met.

A fully managed service provided requiring little or no input by the customer thus ensuring they could concentrate on their business whilst the reports flowed on demand.

Client Result:

The managed service produced regular reports ( or on demand ) showing printer up time at 99.4% with strong positive effect on Client care and efficient billing.

Client Testimonial:

“I’ve worked with 360ict for many years now and have had no complaints or concerns from any of the personnel across the group on the level of care and expertise they offer. Requests are handled professionally and the engineers are always polite, courteous and knowledgeable.”

Laird Group Carmelite Chambers

    Contact Us

    Bromley, Croydon & South London office
    (Sales & Technical).

    Provident House
    6-20 Burrell Row
    Beckenham
    Kent
    BR3 1AT

    Telephone: 0203 759 5052
    Fax: 0208 650 3627

    Quick Links

    Testimonials
    Areas Served

    -

    Central London Office

    Nova South
    9th Floor
    160 Victoria Street
    London
    SW1E 5LB

    Telephone: 0203 759 5052
    Fax: 0208 650 3627

    360ict Youtube Channel360ict Linkedin Profile360ict on Twitter360ict on Facebook
    © 2020 360ict Ltd, 160 Victoria Street, Westminster, London SW1E 5LB, UK Tel: 0203 759 5052
    Powered by WordPress • Themify WordPress Themes

    Complete IT infrastructure cover, with instant user support and remote installations. Get 50% off our Premium Support Service until the end of March 2021

    Contact us Now!