WHAT ARE THE PRIORITIES OF YOUR TEAM?
Uptime for the organisation – ALL THE TIME ! and maintaining the business deadlines for new and ongoing projects. Your I.T. department may need additional resource and we offer special pricing.
We’d love to exceed your expectations, as we do with all of our clients
Your I.T. department may need additional resource and we offer special pricing where there are existing IT professionals on-site. Working closely with you enables us allows us to become a natural extension to your IT department when additional resources are invoked.
The Clients above and many more, utilise our services for resource contingency – From helpdesk support to holiday cover and assistance with special projects such as relocations; 360ict Ltd are here to help.
This is preferably a planned and proactive service ( although we are happy to help put out a fire ! ) whereby before we engage we ensure we have the knowledge capital to become a seamless extension to the project;
We like to understand:
- Your people, environment and infrastructure,
- The business priorities
- Working practices
- Organisational team and locations within offices
- Connectivity and other 3rd party partners
- System security measures and policies.
Hopefully prior to a collaboration, our technicians will have had chance to meet with your team, and decided upon areas of responsibility; these maybe;
- A relocation or special project
- Attending on-site user issues allocated by the in-house team
- Rolling out a technical refresh of new hardware or software
- A part time ( or full time ) on-site presence at an office location
- A project management role or suchlike.