Client Name: Interel Consulting Ltd
360ict Service: Telephony
Client Location:Victoria, London
A leading Public Affairs Consultancy with Head Office in Belgium from where its IT Support was based, required a local company to oversee its Telecoms on which they were heavily reliant.
360ict were contracted to provide Telephone System Support of the Avaya Telephone Switch, Voicemail and Handsets. Broadband Lines and backup lines were also reviewed and provided across two different Exchange points.
A fully supported system with backup contingency on its lines for both IT and Telecoms provision, meaning that the Company was ALWAYS available to its Client base – maintaining its reputation for delivery.
“With our main IT and Systems support being delivered via Belgium a local provider who would liaise, support and identify any issues to ensure our telephony and communication systems remain available has been paramount.”