Client Name: Gainsborough School
360ict Service: Telephony
Client Location: West Ham, London
Gainsborough School needed to ensure that it was able to offer its students and their families an efficient communications system to ensure the timely update of their absence register.
The school also needed to stay on top of costs and make sure their investment in future technology was of best value.
We provided the school with both remote and on-site support of their legacy Panasonic Telephone System to include user support of prime users at reception to be able to assist in changes to auto attendant, voice mail message amendment and message retrieval etc. which eliminated any additional charges.
A substantial capital expenditure project was delayed, with the new programming and set up enabled Reception to meet their targets in terms of in-bound call answering and absentee recording.
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