Client Name: Croydon Youth Development Trust
360ict Service: Telephony
Client Location: Croydon
The C.Y.D.T Works with disadvantaged young people providing engaging, imaginative and innovative programmes such as the Croydon Community Bus, Alternative Education Provision, Crime Diversion Schemes, Art and Music Projects and Family Projects. Also provides bespoke programmes for others such as schools and pupil referral units. CYDT mainly operates within Croydon, but can provide some provision in neighbouring boroughs including Merton.
They required a cost effective support contract for their aging Panasonic telephone system.
The system was obsolete, but provided a reliable function within the not for profit organisation.
Without new budget to replace, www.360ict-itsupport.co.uk placed the system under cover, however with a F.o.C. working “second hand” system on site as back up and / or for spare parts should these be required.
This meant that the organisation could continue to utilise the legacy system, even though other support organisations had declined to provide any service whatsoever.
“360ict have saved the day for us here at C.Y.D.T. with most issues resolved over the phone.”