The Army and Navy Club

Client Name: The Army and Navy Club

360ict Service: Pay Per Desk

Client Location: St. James, London SW1

Client Challenge

The Army & Navy Club (or the RAG as it is known) is a Private Members Club in St. James’s London, originally founded for former and serving officers of the British and Commonwealth Armed Services.

Their prestigious premises has various Bars and Restaurants, Accommodation and Private Venue Hire. It relies heavily on its IT Infrastructure to take manage all bookings for its many prestigious members and the various facilities it offers.

With a full time IT Manager tasked with supporting all the systems within the club a systems partner was required to give the additional support and expertise required.

Our Solution

360ict were selected in 2004 to partner with the IT Manager and provide the backup support for the IT infrastructure.

Primary and Secondary Engineers were allocated and spent time ensuring knowledge transfer and full understanding of the systems. These engineers were then able to fully cover during holiday or other absences.

360ict have now been supporting The RAG for 12 years and have in that time provided consistent and effective backup support. Over the years we have upgraded and installed new infrastructure as required, provided IT consultancy as well as support. The RAG are running a fully Virtualised network with no single point of failure and have not had to employ any other personnel or services.

Client Result

Front Desk booking and billing systems are 100% operational, translating into a seamless check in and check to include all restaurant bookings.

Client Testimonial

“The relationship with 360ict has always been a smooth and supportive one. They have continually provided cohesive back up ensuring that I am able to provide the club with effective and comprehensive support and system up time. It has become over the years and very strong and supportive partnership”

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