Sparks are a foodstuffs manufacturer and distributor with 10 delivery vans fulfilling orders throughout the South of England. Hours of working are typically 4am through to 4pm.
There fulfilment system utilises dot matrix printers to produce multi part billing, picking list and delivery notes and required a reliable print partner to provide contingency against failure which heavily impacts against revenue.
Our managed print service was invoked to provide onsite back up print as well as on site back up printer, spares and 24/7 support.
The revenues of the Company has a direct correlation to the printers being operational, hence turnover and productivity has continued to increase.
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