360ict Premium User Support for the Whole Organisation.

We take care of your whole company’s IT infrastructure , with instant user support and remote installations. Get 50% off our Premium Support Service until the end of March 2021

You will be part of a business based in London, or within the M25 and into Kent. There will be between 5 and 50 plus people in the organisation and you will depend upon your IT to the extent that your users may require “INSTANT” access to desktop support, as well as having your infrastructure supported by a thoroughbred Managed Service.

Work either direct with ourselves, or as a natural extension to your IT Department

With our PREMIUM SERVICE your organisation gets;

  • tickInstant user support via chat or telephone on your users computer or laptop
  • tickOur technicians can share the screen to experience the issue there and then
  • tickWhether forgotten passwords, or more complex desktop problems
  • tickAvailable wherever your people are; home or office or on the move
  • tickIncludes complete infrastructure; File Servers, multiple sites, Office 365, One Drive down to each and every desktop including access to MS Teams and Zoom etc,
  • tickAll updates and patches looked after along with anti virus and cyber security audits
  • tickAnd its half price for 3 months!

So benefits are;

  • tickYour users can log their calls directly with us,
  • tickNo lost deadlines and revenue waiting hours for a fault to be attended to,
  • tickSave time and money as complete Company IT support only a click away – no timely logging of faults and waiting for a call back,
  • tickNot restricted to being on company premises,
  • tickPrompt access to issues with remote tools such as Zoom and Team etc,
  • tickIn house IT team can get along with more strategic and developmental tasks,
  • tickAnd Save money for 3 months !

So call 0203 759 5052 NOW or use the contact form below to out-task your complete USER helpdesk function and streamline your infrastructure support, 24/7 if need be.

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