360ict Premium User Support for the Whole Organisation.
You will be part of a business based in London, or within the M25 and into Kent. There will be between 5 and 50 plus people in the organisation and you will depend upon your IT to the extent that your users may require “INSTANT” access to desktop support, as well as having your infrastructure supported by a thoroughbred Managed Service.
Work either direct with ourselves, or as a natural extension to your IT Department
With our PREMIUM SERVICE your organisation gets;
- Instant user support via chat or telephone on your users computer or laptop
- Our technicians can share the screen to experience the issue there and then
- Whether forgotten passwords, or more complex desktop problems
- Available wherever your people are; home or office or on the move
- Includes complete infrastructure; File Servers, multiple sites, Office 365, One Drive down to each and every desktop including access to MS Teams and Zoom etc,
- All updates and patches looked after along with anti virus and cyber security audits
- And its half price for 3 months!
So benefits are;
- Your users can log their calls directly with us,
- No lost deadlines and revenue waiting hours for a fault to be attended to,
- Save time and money as complete Company IT support only a click away – no timely logging of faults and waiting for a call back,
- Not restricted to being on company premises,
- Prompt access to issues with remote tools such as Zoom and Team etc,
- In house IT team can get along with more strategic and developmental tasks,
- And Save money for 3 months !
So call 0203 759 5052 NOW or use the contact form below to out-task your complete USER helpdesk function and streamline your infrastructure support, 24/7 if need be.