WHAT IS MOST IMPORTANT TO YOU?
Proactive Service? Response Times? Fix Times? Costs? PAYG? Managed Service? Locations Covered? Services Offered? Best Value? So how much does it cost? with Pay As You Go the first 10 minutes is free Read More…
We’d love to exceed your expectations, as we do with all of our Clients
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So how much does it cost? with Pay As You Go IT Support the first 10 minutes is free. And with our All Inclusive Pay Per Desk Managed Service you get free resolution to outstanding issues and as many hours a month as you need from one small monthly charge, per desk. Our Clients vouch that we are very proactive and can guarantee your uptime, ensure security, safeguard data, protect you from viruses so that your team can get on with business as usual.
We have invested heavily in help desk systems in order that we can provide a service that uses the latest technology to sense and resolve problems before they become a productivity drain. And when our monitoring service picks up an alert, it is automatically actioned for resolution ( and of course you can phone in / email issues as well ). We will have allocated engineering resource to the problem as below;
- critical situation – 15 minutes,
- business risk concern – 4 hours and if it is an
- individual user issue – the session is planned to suit.
We are based in London Victoria, Beckenham and West Malling in Kent and service London, around the M25 and into Kent.
Our services include all you would expect from an IT Support partner plus Cloud and Data Centre provision, Risk Management as well as business solutions for Financial Accounting, Human Resource, Business Development and Project Management.
Computing and communications are the cornerstones of your business. Keep them reliable and effective with a hassle-free, London and Kent based fully managed I.T. Service, on premise or in the Cloud. At 360ict-itsupport.co.uk we delivers