Small Business IT Support In London

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Transform your IT environments with secure, scalable services that enables innovation and productivity.

For many SME’s IT is frustrating, instead of aiding your business it is often time consuming and costly. Our customers have said in the past:

“We’re fed up of downtime!”

“For our network to run smoothly, it costs a lot of money.”

“Headache, everyday I get a headache thinking about my IT department.”

360ict plays an important role in enabling companies to succeed by providing them with the best IT infrastructure.

We can support your IT department in many ways, from hosting your services in the cloud and proactively monitoring and maintaining your software to implementing digital security, backup recovery and hardware requirements.

Through our range of essential solutions we are able to offer additional resources and support to IT Managers who need either a complete end-to-end service provision or more of a modular approach.

Pay Per Desk IT Solutions In Central London

Our modular approach, known as the Pay Per Desk model, scales with your business. You can add or subtract users and services as your business evolves, so that you always have the backing you need.

Here are just a few of the vital services included in your Pay Per Desk package:

  • Unlimited support — all day, every day
  • Proactive monitoring and maintenance to flag and resolve potential issues
  • Straight-talking helpdesk experts
  • Software management and security patches
  • Backup and disaster recovery
  • Network discovery, audit and inventory
  • Remote monitoring and remote support
  • Expert support engineers on-site presence when required
  • 15 minute response time to critical failures

London Based Managed IT Support Services

360ict will keep your key services available when any incident threatens to disrupt your business, meaning that down time will be avoided, money will be saved and time won’t be wasted. As a leading London IT support company, we provide unlimited support so when you need recovery, we can replace your systems quickly, keep you data safe and implement backup recovery, all of which creates a more resilient company and a smarter return to business as usual.

Data protection is now, more than ever, an essential aspect of your IT department and our solutions help your deliver an integrated data protection strategy for physical or virtual servers, including all devices and cloud applications. With our data protection services small business IT departments can:

  • Stay up-to-date with data security news and internal reports
  • Create and follow suitable security and backup procedures
  • Monitor security hazards, regulation and compliance
  • Track your digital data
  • Manage access to onsite data and protect data taken offsite
  • Correctly dispose of data, documents, and equipment that stores data

360ict’s Central London IT support services can proactively monitor and manage your company’s network of printers as well as your server, desktop and mobile systems. Printer fleet management sounds like a small thing, but there’s more to this service than you might expect.

Yes, it means we’ll manage your printer network technology and deliver reports on printer usage. But we’ll also use remote monitoring and print analysis statistics to bring you forecasts of:

  • General failures
  • Consumables status
  • Consumables expenditure
  • Maintenance and parts replacements

Resource 360

Resource 360, our HR solutions, supports your staff and business:

  • tickInitial consultation meeting completely FREE OF CHARGE
  • tickHR Management at your fingertips via online software
  • tickDifferent levels of access, information and control for each level of staff
  • tickAppraisal control -- the ideal method for getting the most from your staff
  • tickJob descriptions and work specifications
  • tickTime management systems with analysis and insight
  • tickAbsence management and holiday request processing
  • tickEasy-to-create tasks, reports and documentation
  • tickOn-going support to develop, train and assist
  • tickCohesive HR Management support

Network Services

360ict also provides telecommunication solutions to small and medium sized business. In a fragmented market where there are hundreds of different providers, 360ict can recommend, install and support new telephone systems swiftly, effortlessly and at an affordable rate.

Our trained London-based telephone engineer team have been wiring and cabling for 20 years. We specialise in creating perfect telephone lines, calls, ISDN, SIP and mobile telephony to help your company become more agile and efficient.

Dynamic Application Environments

Office 365

Upgrade your firm’s information systems by updating to Office 365.

  • Get premium advisory services that gives your business all the productivity of the system without the headache of managing it yourself.
  • Our expert swill work with you to understand your business requirements and will assist you in migration, deployment and will provide training for new features and upgrades.

Sharepoint

We also offer Managed Microsoft SharePoint support, where we handle the administration, security and patching of implementing and maintaining SharePoint. This services work as a CRM system, contacts database, file storage and much more. All of the companies we have worked with have said that by incorporating Sharepoint into the daily running of their IT department, operations are more organised and less stressful, it’s a total end-to-end solution.

Cloud

360ict delivers a range of cloud platforms that can be blended to suit small businesses.

We provide expert consultation and can implement a hybrid solutions with cloud-based elements that work alongside your legacy systems.

The benefits of these hosted cloud services include:

  • Instant set-up
  • Flexible plans
  • Full service level agreements
  • Scalable “per user per month” pricing
  • Lower capital expenditure
  • Cost effective and easy to justify
  • No contract commitment (except for cloud server rental)
  • High standards — we only use ISO 27001 certified providers

360ict has grown organically to provide a complete package of small business IT support services, with outstanding customer service at the core. To find out how we can assist you with our small business IT solutions get in contact today.  We’ll happily help support and aid your business growth.